Privacy Policy
Last updated: 21 May 2026
1. Introduction
TailorAfrica ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our luxury African safari and honeymoon planning services.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and postal address when you submit enquiry forms or contact us.
- Travel Preferences: Destination preferences, travel dates, budget range, and special requirements you share with us.
- Payment Information: When processing bookings, we collect payment details through secure third-party payment processors.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide personalised travel recommendations
- Plan and book your African safari or honeymoon experience
- Communicate with you about your bookings, travel updates, and promotional offers
- Improve our website and services based on your feedback and usage patterns
- Comply with legal obligations and protect our rights
4. Information Sharing
We may share your information with:
- Travel Partners: Hotels, lodges, tour operators, and airlines necessary to fulfil your booking.
- Service Providers: Third-party companies that help us operate our business, such as payment processors and email service providers.
- Legal Requirements: When required by law or to protect our rights and the safety of our users.
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing of your data
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at info@tailorafrica.com.
7. Cookies
We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us analyse web traffic and remember your preferences. You can control cookie settings through your browser, but disabling cookies may affect certain features of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: info@tailorafrica.com
- Phone: +27-83-463-8975
- Address: 19 Buckingham Road, Constantia, Cape Town, 7800